Privacy Policy & Cookie Policy

At digraphics.co.uk, part of Dhairya International, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information, including our use of cookies. By accessing our website or using our services, you agree to the practices described here.

1. What Information We Collect

We may collect:

  • Personal data (e.g., name, email, phone, company name, billing info)

  • Website usage data (e.g., IP address, device type, browser, pages visited)

  • Transaction details when you purchase or request services

  • Marketing preferences, when you opt in

2. How We Use Your Information

We may use your data to:

  • Provide services and process orders

  • Communicate with you about projects or support

  • Improve our website and services

  • Send you marketing content (only if you consent)

  • Comply with legal obligations

3. Marketing Communications

When you provide your details and give consent (e.g. via forms, enquiries, or purchases), you agree to receive marketing communications from digraphics.co.uk. These may include offers, news, or tips.

You can withdraw your consent at any time by emailing 📧 info@digraphics.co.uk or using the unsubscribe link in our emails.

4. Cookies Policy

We use cookies to:

  • Enable essential functionality (e.g., login, shopping cart)

  • Measure site performance and improve user experience

  • Remember your preferences

  • Serve targeted advertising (only if you’ve agreed)

You can change your cookie settings via our banner or in your browser.

5. Third-Party Services

We may use trusted service providers for payment processing, analytics, or project tools. Your data is only shared when necessary and under secure agreements.

6. Your Rights (UK GDPR)

You can request to:

  • Access or update your data

  • Erase or restrict processing

  • Withdraw consent

  • File a complaint with the ICO (Information Commissioner’s Office)

7. Data Retention & Security

We retain data only as long as necessary for business and legal reasons. We use encryption, firewalls, and access controls to protect your information.

8. Liability & Legal Disclaimer

If you hire us via freelance agreement, payroll, or a one-off project basis:

Under no circumstance will Dhairya International or its representatives be held liable for any form of direct, indirect, incidental, or consequential claims, damages, losses, or liabilities arising from negligence, human error, or misunderstanding—even if we were informed or aware of potential issues.

All services are provided in good faith and based on the information provided by the client.

You agree to indemnify and hold us harmless against any legal action or claims due to your use of our services or reliance on our output.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted here.

10. Contact Us

📧 info@digraphics.co.uk
🌐 www.digraphics.co.uk
🏢 Dhairya International